Click to play videoNew Delhi: Good news for women BPO employees! They will soon be trained in self-defence techniques in order to equip them to face any security threat.
Alarmed by the negative projection of the safety standards for female workers in the country's BPO industry, the National Association of Software and Services Companies or NASSCOM has announced the setting up of regional committees to focus on the physical security of employees.
To begin with, the association plans to start workshops on self-defence trainings for the women workers. This initiative comes in the wake of the rape and murder of 22-year-old Jyoti Choudhari, an employee with a Wipro BPO in Pune, by her office car driver in November last year.
NASSCOM President Som Mittal said the first committee to chalk out an action plan with a code of conduct guidelines for the BPOs has been established in Pune, one of the foremost IT hubs in the country.
The committee will devise ways and means to achieve targeted safety goals for the employees on four counts — security during commuting, transport and security vendor selection, employee communication and security within the premises.
Mittal said the committee would announce the dates for these workshops shortly. The committee in Pune comprises representatives of Pune-based companies like Wipro, IBM Daksh, Zensar, Serwizsol and WNS who
BPO firms in the national capital region may also follow suit with similar measures. Safety measure have become necessary for women employees as 70 per cent of staff in this sector are required to work on night shifts every day.
NASSCOM officials said imparting training in self-defence to female employees was being mooted as part of a security-enhancement mechanism.
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