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Indians consider Wi-Fi, free breakfast a must in hotels: Survey

Press Trust of India
Feb 21, 2013 at 08:20am IST

Mumbai: Indian travellers consider Wi-Fi, free breakfast and beverages as important amenities while looking for hotel accommodation, be it during leisure or business travel, according to a recent survey. "Among Indian travellers, 26 per cent consider Wi-Fi as an important amenity while looking for hotel accommodation during leisure travel. The demand for free Wi-Fi doubles to 55 per cent for business travellers," according to a Hotels.com survey.

With an increase in airlines and airports offering free Wi-Fi, tech-savvy travellers expect the experience to continue upon arrival at their hotel, Hotels.com senior PR manager, APAC, Zoe Chan said. About 34 per cent of global travellers say free Wi-Fi is the number one factor in choosing a hotel even on leisure stays, while 56 per cent said free Wi-Fi was their number one must-have when travelling for business. "Travellers are using tablets, smart phones and laptops to plan activities, stay connected to family and even order a delivery meal straight to their hotel room, so it's no surprise they require free and fast Wi-Fi," he added.

The survey further revealed that 48 per cent of Indian travellers would like to see complimentary breakfast to be standard offering at all hotels in 2013. Around 19 per cent travellers would like to enjoy the items in their room refrigerator without being charged for it, it said.

Indians consider Wi-Fi, free breakfast a must in hotels

Indian travellers preferred room amenities like massage chairs or foot massagers and some would like to have wired rooms.

Among the global travellers, free breakfast ranked the favourite, with 31 per cent want to it see becoming a standard at all hotels in 2013. Keeping hydrated when travelling is important to hotel guests globally, with 43 per cent choosing complimentary bottled water as the most appreciated simple amenity.

Sharing the same sentiment, 42 per cent of Indian travellers also appreciate complimentary bottled water. Only respondents from Taiwan, Hong Kong and Brazil rated free power adaptors above bottled water.

Indian travellers preferred room amenities like massage chairs or foot massagers (36 per cent) and 25 per cent of them would like to have totally wired rooms, which are completely controlled by one remote.

Hotels.com is a leading online accommodation booking website with almost 155,000 properties around the world, ranging from international chains and all-inclusive resorts to local favourites and bed and breakfasts, together with all the information needed to book a stay.

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