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Mar 28, 2013 at 11:39am IST

Kolkata: Questions raised on infrastructure of new airport terminal

Kolkata: It has not been a smooth take-off for the new airport terminal in Kolkata. A part of the building crumbled days after it was inaugurated, putting a huge question mark on the quality of construction.

With two incidents of glass panes cracking and falling, the structure raises some serious questions about passenger safety. The Netaji Subhas Chandra Bose Airport authorities, in a statement to CNN-IBN said, "The incident of glass breakage is being looked into seriously. An expert from Austria has been called in; he has taken a sample and analysed it. He will submit the report shortly."

Safety hazards apart, contracts with concessionaires for food and beverages, retail and advertisements still haven't been finalised. Passengers complain that the terminal still resembles work in progress.

"It's a complete waste of time, there are not enough signages, I have been trying to figure out where to go but I don't know," said a passenger. "Compared to Delhi, Hyderabad and Bangalore it's still not there yet, there aren't any shops, restaurants, don't see ads," another passenger added.

Trinamool Congress MP Derek O'brein has now asked Aviation Minister Ajit Singh to intervene. The chairman of the Passengers Amenities advisory board, Saugata Ray, said the airport was inaugurated and operationalised in haste. "There are problems in conveyor belts, bad toilets and signages. I will go to the airport on 29th and closely monitor what's happening," Ray said.

It was touted as a first ever mega airport modernisation project by the Airport Authorities of India in the country, the passengers say that a lot needs to be done still to make it at par with Delhi, Hyderabad and Mumbai. The authorities say that they will require a transition period of three more months for all the problems to be ironed out.