Politics News | Updated Dec 21, 2011 at 09:32am IST

NCPRI welcomes, Anna rejects Citizens' Charter Bill

Rupashree NandaRupashree Nanda, CNN-IBN

New Delhi: The government introduced the Citizens' Charter Bill in Parliament on Tuesday. While the National Campaign for Peoples' Right to Information (NCPRI) welcomed the Bill, Team Anna immediately rejected it, demanding that it be brought under the ambit of the Lokpal Bill.

As it tabled the Citizens' Charter and Grievance Redress Bill, the government may have hoped the step would placate Team Anna and help push the Lokpal Bill through.

But their hopes were dashed once again as within hours, Anna Hazare rejected the government's bill.

In Parliament the government's move to table the Citizens' Charter first proposed by Anna had itself surprised many, that contains:

- Public authority has to publish a citizens' charter that lists all the services that a particular department has to render.

- The Grievance Redress Commission at the Centre and states

- The grievance redressal officers at Panchayat and block level who must address complains within 30 days.

- Each deapartment will have a window to receive complaints.

- Provision for compensation and penalty

- Also the final appeal of central grievance commission will go to the Lokpal, again a Team Anna suggestion that the NCPRI does not agree with.

Many activists like the NCPRI even welcomed the decision saying it was the spirit that counted and amendments could come later.

But none of it mattered with Anna Hazare hardening his stand and announcing his next fast.

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