Click to play videoMumbai: Sherunissa Ansari's son, Dr Tanvir Ahmed Ansari was picked up by the Mumbai police on July 20 for investigations into the serial blasts on 7/11 in Mumbai's local trains.
The next time Sherunissa saw her son, he had been severely beaten up.
"We went to the police station. He was sitting in a corner and we could see that police had beaten him. He had a bruise under his eye. I agree that the investigation has to go on, but why does he have to be beaten up?" she says.
Sherunissa is not alone in her suffering. According to the State Minorities' Commission, more than 1,500 Muslims were detained for interrogation by the Mumbai Police and when the families of these people came to the commission for help, the idea of a separate helpline for minorities began to take seed.
Says Chairman State Minorities' Commission, Naseem Siddique, "We got complaints that during investigation, the police was picking up hundreds on basis of suspicion and were harassing the families. So we discussed this with the Chief Minister and thought of this 24-hour helpline."
The helpline will be monitored by members of the police force and citizen volunteers and once established, the minority community will just have to dial a number to register their complaint.
But with the state government taking more than three months to pass this proposal, for now this minority friendly hotline will have to wait till it gets the official nod.
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