Kolkata: With the Rail Budget just around the corner, CNN-IBN gets you the wishlist of the passengers in Kolkata. Topping their wishlist is better quality food, hygiene in toilets and safety for women passengers.
"The food is stale, unhygienic and inedible at times especially in long distance trains. The food in Rajdhani is only getting worse. They can charge extra if they want but the quality needs to be improved," says a passenger.
"The toilets especially in long distance trains are unclean. The compartments are filthy barring a few exceptions," another adds.
What about passenger safety especially in local trains? Do women feel safe travelling, especially at night?
A young woman passenger reveals, "There aren't any RPF personnel on board. We need more guards." Another adds, "Cases of molestation are rampant. At night I am scared to travel."
Even as the government finally bit the bullet and increased passenger fares after a decade, there is very little evidence of improvement on the ground.