New Delhi: Railway officials and the IRCTC have decided to scale up policing at stations by the Railway Protection Force (RPF) following an IBN7 expose on the Tatkal ticket booking scam. Railway board officials on Thursday met the IRCTC MD to discuss the issue.
The expose conducted by IBN7 reporters showed how touts cornered bulk of the tickets meant for emergency travel and then sold them at a premium price to passengers.
The advance bookings would be done by the touts at exactly 8 am in the morning, because of which, showed the report, the IRCTC website would hang for 4-5 minutes. The touts further revealed that they "invested a lakh per day on the bookings".
The Northern Railway has now decided to increase checks at the stations. It has also been decided to send senior commercial staff for on-the-spot scrutiny.
The IRCTC has reportedly also added 52 servers and plans to add 18 more. However, it feels that scaling up won't help.
Another option is that if the bandwidth is increased, then tickets will be booked in first half-an-hour when the counters open at 8 am.
Meanwhile, authorised agents have been denied access to Tatkal booking both through Internet as well as computerised Passenger Reservation System (PRS) counters between 8 and 10 am.