New Delhi: "Do you know the pain of losing your best friend? I pray that god gives every man a girl like Seema." - Pankaj Rai
Retired Army officer Major Pankaj Rai had lost his wife Seema to what he called a botched kidney transplantation operation at a well known hospital in Bangalore. He had accused the doctors attending to her of medical malpractice on Aamir Khan's popular show Satyamev Jayate. Nephrologist Dr Rajanna Sreedhara, the accused doctor of Fortis Hospital in Bangalore, had appealed on IBNLive and social networking forums for a chance to tell his side of the story. He said Rai was harassing him for the past two years for a crime he said he had not committed and that the show had ruined his reputation as a respected physician.
We had published a detailed account of his version of the events leading up to the death of Seema and the legal tangle that left him in.
On reading Dr Sreedhara's transcript defending himself, Rai wrote an open letter to IBNLive with several supporting medical and legal documents. He said the facts were not represented correctly by Dr Sreedhara and that he was fighting a lone legal battle with limited resources against a mighty corporation.
Here, in his own words, is Rai's summary of the legal and medical facts that were brought up at the hearing of various bodies of arbitration, beyond what was aired on Satyamev Jayate.
Open Letter: Rejoinder by Major Pankaj Rai (Retd)
My wife Seema Rai expired on 6 May 2010 after kidney-pancreas transplant surgery at Fortis Hospital. I complained to the Karnataka Medical Council (KMC) and Appropriate Authority for Organ Transplantation (AA) of negligence and violation of Transplantation of Human Organs Act (TOHA) by Fortis Hospital and its doctors.  AA accepted two of the three points in the complaint viz surgery without license and post-operative infection but not 'informed consent'.
KMC exonerated doctors/hospital of violation of TOHA. They issued a warning to Fortis hospital for post-operative infection. Post-operative infection is a violation of the terms and conditions of the transplantation license and has not been challenged by the hospital.  
In Malay Kumar Ganguly vs Dr Sukumar Mukherjee and Ors  (07.08.2009) Hon'ble Supreme Court had observed, "It is the duty of the doctors to prevent further spreading of infections. Hospitals or nursing homes where a patient is taken for better treatment should not be a place for getting infection".
The doctors of Fortis - Dr Rajanna Sreedhara and Dr Ramcharan Thiagarajan did not report the death of my wife within the stipulated period of 7 days but after ten months. They did not suggest post-mortem even though she died on the sixth day of hospitalization. The cause of death described is 'natural' in the Form No 4 'Medical Certificate - Cause of Death' of the hospital dated 7th May 2010 signed by Dr Ananda.
The misleading arguments of Dr Rajanna Sreedhara of Fortis Hospital are being refuted below:
High Court Orders: The quoted order of December 23, 2011 has been superseded by the following: orders of the Division Bench of Karnataka High Court.
c. Order dated May 30 2012: Stay to continue till the date of next hearing - 30th August 2012; Fortis cannot do organ transplant surgery. 
Fortis' Organ Transplant License: Registration is organ specific. No hospital can do transplant of any organ not specifically mentioned in their registration (Form 12). Violation is a criminal act. Fortis did not apply for pancreas transplant in the form prescribed (Form No 11), nor was it considered and permitted. The Inspection Team recommended kidney, liver and homograft only. The statement that Dr Ramesh told them that liver includes pancreas is untrue. This is confirmed from the replies by the Appropriate Authority for Organ Transplantation of Human Organs Act in March 2011, July 2011 and the orders of the Appellate Authority dated 24th November 2011. There is no "deemed provision" in the Act.
Hospitals which have license for pancreas are:
- Kameneni Hospital, Hyderabad: Kidney/Heart/Liver/Pancreas
- Global Hospitals Hyderabad: Kidney/Liver/Pancreas/Small Intestines/Bone Marrow/Heart/Lung
- Asian Institute of Gastroenterology Hyderabad: Liver/Pancreas/Islet Cell Transplantation
- Global Hospitals Chennai: Liver/Pancreas (Regn No 19/2008 dt 14 May 2009)
- BGS Global Bangalore: Kidney/Liver/Pancreas (MDM/20/07-08) dt 31 Oct 2008
- Narayana Hrudalaya: Pancreas (MDM/31/2007-08) dt 6 Sept 2008
- Columbia Asia Hospital: Liver/Kidney/Pancreas (MDM/121/80-09) dt 3 Dec 2008
- AIIMS New Delhi: Kidney/Liver/Heart/Cornea/Pancreas
- IP Apollo Hospitals: Kidney/Heart/Liver/Pancreas.
Fortis has committed an offence under Section 18 punishable with ten years imprisonment. The term 'liver includes abdominal organs' refers to Rule 9C and is not relevant to licensing/registration of hospitals as evidenced from the reply of DGHS and Bombay High Court ruling in 2011. 
This can only be given by the patient (Supreme Court ruling in Samira Kohli Vs Deepa Manchanda and Section 12). This was not done. The statement of Dr Sreedhara that risks were explained is untrue. He has himself stated that he did not recommend pancreatic transplantation. The stance has now changed. The question of pancreas transplant was raised only hours before the patient was taken for operation. The license conditions stipulate that a booklet containing risks/benefits have to be given to the patient 14 days prior to surgery. The patient has also to be evaluated by a psychiatric. This was not done.
Dr Sreedhara had in his notes dated 1 May 2010 had directed that the patient be evaluated by a cardiologist before evaluation. He admitted in his deposition at KMC that this was not done. Now, out of the blue a certificate from Dr Venkatesh is reported to have surfaced. This is another offence against the patient under Section 12 of the Act. The doctors misrepresented that they had a license for pancreas. This matter is the subject of a writ petition that I have filed before Hon’ble Court of Karnataka. Fortis has also not said that there then legal counsel Dr Joga Rao who represented them at KMC/High Court was also a faculty at National School of Law from whom the Government sought an opinion on 'informed consent'. 
National School of Law has said that they have not verified whether the patient herself signed and whether risks/benefits were explained in the manner specified in the license conditions. When the subject of pancreatic transplantation was first broached on 1st May 2010 because an organ was available and even though the patient had not registered for that, where is the question of explaining risks 14 days prior to surgery?   
Testimony by other doctors: Dr Gokul Nath of St John's Hospital did not represent St John's Hospital but in his personal capacity sent his affidavit to KMC. I was not permitted to cross-examine him. His evidence therefore is inadmissible. None of the doctors who have testified on behalf of Dr Sreedhara have stated that a hospital can do transplant pancreatic transplant surgery and without the patient's consent and violate patient rights. 
Dr Sreedhara has referred to earlier enquiries (Dr Raju/Appropriate Authority) in December 2010 where they were exonerated. He has suppressed the fact that these enquiries are irrelevant in view of Hon’ble High Court of Karnataka orders which has reached its finality. All the arguments put forth by Dr Sreedhara were trashed by the Hon'ble High Court. On the contrary Dr Sreedhara and his hospital have shown disrespect for the Court by raking these arguments again. It is also pointed out that KMC is not competent to investigate violations of Transplantation of Human Organs Act, but it is the Appropriate Authority constituted under Section 13 of the Act. Are people aware that elections have not been held in KMC for the past 17 years?
It is also relevant to take note of the Hon'ble Lokayukta findings about Fortis and Dr Raju's behavior which is under scrutiny at the office of Hon’ble Lokayukta. The orders of KMC have also been challenged at MCI.  
Other violations of Transplantation of Human Organs Act:
a. Dr Ramcharan Thiagarajan (transplant surgeon) was also a part of the authorisation committee - 'conflict of interest' and violation of Rule 4A of Transplantation of Human Organ Rules. This by itself is an offence punishable under the Act. 
b. Website: Fortis does not display details of transplant surgeries done as specified in Rule 6(F)(j). http://www.fortishospitals.com/
In our country we respect doctors and consider them next to God and rightly so. Here we are not talking about medical negligence but breach of trust by doing surgery without a valid license and without consent. Should a stage come where patients ask doctors/hospitals to show their licenses/registration? How different is this from quackery and deceit? Should more homes be destroyed? Should the license be used as a license to kill and should influential doctors/private hospitals use their clout to silence anyone who questions their wrongdoings?
(Dr Sreedharan has accused Khan's team of not doing their homework by getting both sides of the story, as a result of which his integrity is under question. And Rai has lost his wife to what he termed gross negligence. The case is still being examined, which makes conclusions premature.)