Indian Call Centres

  • 'Indian BPOs selling Britons' personal data' March 18, 2012

    London: Indian call centres are selling confidential personal data, including credit card details and medical records, of over 500,000 Britons, a media report said Sunday. Citing an undercover investigation by The Sunday Times, the Daily Mail said the data is being sold by "corrupt Indian call centre workers" to criminals and...
  • Indian call centres used for $ 5 mn scam in US February 22, 2012

    Washington/New York: Federal authorities have cracked down on a Californiabased company that used the services of call centers in India to make fake, very often threatening, debt collector calls to consumers in the US. At a complaint filed by the Federal Trade Commission (FTC), a US district court ordered stopping making...