British Airways

British Airways told to pay Rs 90,000 for losing luggage

New Delhi: British Airways has been asked to pay Rs 90,000 as compensation to a passenger for losing his luggage in transit from Delhi to Milan.

The South West District Consumer Disputes Redressal Forum noted that due to loss of baggage, the man had to purchase at huge cost articles of daily use for the duration of his and his wife's stay in Milan and is entitled to be compensated.

"We find that the bag was lost and complainant remained without the articles of their use which they had to purchase in a foreign country and thus complainant and his wife were compelled to spend a huge amount on the purchase of such articles.

"Moreover, complainant suffered inconvenience, harassment and mental agony due to loss of the bag for which he is entitled to be reasonably compensated, apart from the loss of his bag," the forum presided by Narendra Kumar said, directing the airline to pay Rs 50,000 to Delhi resident Balraj Taneja towards cost of articles he had to purchase in Milan and another Rs 40,000 as compensation and litigation cost. ...more

05:39 PM, Apr 15, 2013

How airlines are shaping up for high-fliers

by Cuckoo Paul,Forbes India

High-fliers are picky. Bone china in business class travel is so last decade. And large carriers are working very hard to woo the first and business class traveller into ever newer, even more exclusive experiences. Millions of dollars are being spent in the effort to lure the big spenders away from the siren songs of corporate jets. ...

04:17 PM, Mar 14, 2013

British Airways in talks with IndiGo for alliance: Sources

by Reuters

British Airways is in talks with India's biggest carrier, IndiGo, over a ticketing and baggage sharing agreement, a source with direct knowledge of the discussions said on Tuesday. ...

11:02 PM, Jan 22, 2013

Drunk women force flight to make emergency landing

by Press Trust of India

Two drunk middle-aged women forced a British Airways flight to make an emergency landing in a French city, after they tried to make their way into the cockpit. The women aged 50 and 43 swore in front of children, refused to return to their seats and tried to force their way into the cockpit after being seen drinking Malibu from the bottle on a Tunisia-bound flight, the Daily Mail reported....

10:21 AM, Jan 04, 2013

BA offers free stay in London on every return ticket

New Delhi: Aiming to corner a major chunk of India-UK traffic, British Airways on Wednesday announced an attractive limited-period offer of two-night free stay in London on every return ticket. The return ticket on any class has to be bought from Wednesday (September 05) till September 30 and the travel has to be carried out till January 31, 2013, a British Airways statement said. The offer includes stay in London...

06:51 PM, Sep 05, 2012

BA crew penalised for smuggling tobacco

by Press Trust Of India

London: A British Airways' cabin crew member has received a 120-hour community punishment order after using his position to illegally import tobacco into the UK through Heathrow Airport. The potential revenue loss on the smuggled tobacco is estimated at around 18,000 pounds. Christakis Lambrou, a British national, was stopped by UK Border Agency officers on August 15 2009, as he waited to board a flight to Geneva. Officers examined Lambrou's...

01:11 PM, Dec 27, 2010

'We're about to crash,' passengers told in error

by Reuters

London: British Airways apologised to passengers after an emergency message warned them that they were about to crash into the sea, was played by mistake. About 275 passengers were on the London Heathrow to Hong Kong flight on Tuesday evening when the automated message went out. The plane was flying over the North Sea at the time. The cabin crew quickly realised the error and moved to reassure the terrified...

05:29 PM, Aug 27, 2010