Over 10,000 fake call centres are operating in New Delhi and many of them indulge in illegal activities of cheating innocent people, a police officer said on Monday. ...
12:58 AM, Jan 22, 2013
London: An innovative scheme to use prisoners with genuine British accents in call centres inside UK jails is being considered by the Ministry of Justice as part of its work programme for prisoners. One of the consumer complaints against British companies who have call centres in India has been that Indian workers sometimes do not understand the many regional British accents of callers, resulting in errors. There are reports that...
05:09 AM, Aug 11, 2012
London: Indian call centres are selling confidential personal data, including credit card details and medical records, of over 500,000 Britons, a media report said Sunday. Citing an undercover investigation by The Sunday Times, the Daily Mail said the data is being sold by "corrupt Indian call centre workers" to criminals and marketing firms. The report said that two Indians, claiming to be information technology workers at call centres, met undercover...
05:47 PM, Mar 18, 2012
Washington/New York: Federal authorities have cracked down on a California-based company that used the services of call centers in India to make fake, very often threatening, debt collector calls to consumers in the US. At a complaint filed by the Federal Trade Commission (FTC), a US district court ordered stopping making of such calls. Consumers received millions of collection calls from India, and that since January 2010 the operation took...
10:40 AM, Feb 22, 2012
New Delhi: The Election Commission will set up for the first time 24-hour call centres to redress election-related complaints in all the five poll-bound states. Election-related complaints can be registered with the call centres by dialling a toll-free number 1950, Chief Election Commissioner SY Quraishi said while announcing the schedule of elections in the five states on Saturday. The complaints will be redressed within a time-limit and complainants will be ...
10:43 PM, Dec 24, 2011
New Delhi: The Election Commission will set up for the first time 24-hour call centres to redress election-related complaints in all the five poll-bound states. Election-related complaints can be registered with the call centres by dialling a toll-free number 1950, Chief Election Commissioner SY Quraishi said while announcing the schedule of elections in the five states on Saturday. The complaints will be redressed within a time-limit and complainants will be...
10:43 PM, Dec 24, 2011
So I received my copy of Bangalore Calling from the publishers and I as I sat down to read it, I almost saw my life flashing by. I have been working in the BPO Sector for about 9 years now and if there is one person who could relate to the book more than anyone else, it would have to be me and of course millions like me who work...
08:49 PM, Mar 22, 2011
Software services model of Indian companies must change: iGate Corp CEO. ...
06:24 PM, Aug 05, 2009
The Castrol Awards for Cricketing Excellence were given away at a star studded awards ceremony held in Bengaluru. ...
02:10 PM, Jun 22, 2008
London: Former England batsman Geoffrey Boycott has said the Indian cricket team in the ongoing series against England has looked like a pale shadow of an average team. England have dominated the Test series so far, leading 2-0 and also hold the upper hand in the ongoing third Test at Edgbaston, which if they win will make them the top Test team. Boycott said the way Indians are performing has...
01:37 PM, Feb 20, 2008
Three mugging cases have been reported in the city in two days. ...
08:57 PM, Oct 22, 2007
Jay Leno said Sanjaya Malakar had survived yet another expulsion as his father is from India, "where they have all the call centres". ...
03:36 PM, Apr 07, 2007
Among the new proposals to be implemented will be the advent of call centres to help in smooth functioning. ...
02:33 PM, Feb 26, 2007
Want to make the most of the next generation boom in the IT and BPO industry? Learn a European language. ...
09:51 AM, Jan 25, 2007
The strike affected the 'normal' life of a leprosy-afflicted woman Kerala’s Kozikode town. ...
05:49 PM, Dec 14, 2006
ILO also made clear that the decision of siding with any of the trade unions must lie with the employees. ...
07:13 PM, Dec 13, 2006
In West Bengal, IT is being used as a powerful tool to unionise the people working in the IT sector. ...
12:37 PM, Nov 16, 2006
![Debate: Do BPOs need trade unions?]( "Debate: Do BPOs need trade unions?")
The CITU-sponsored union, called IT Services Association, is aimed at call centre employees. ...
12:27 PM, Nov 16, 2006
The CITU-sponsored union, called IT Services Association, is aimed at call centre employees. ...
12:06 PM, Nov 16, 2006
Trade unions have recently acquired a new agenda. They want to bring India's BPO industry under their realm. ...
04:47 PM, Oct 12, 2006
