New Delhi: British Airways has been asked to pay Rs 90,000 as compensation to a passenger for losing his luggage in transit from Delhi to Milan.
The South West District Consumer Disputes Redressal Forum noted that due to loss of baggage, the man had to purchase at huge cost articles of daily use for the duration of his and his wife's stay in Milan and is entitled to be compensated.
"We find that the bag was lost and complainant remained without the articles of their use which they had to purchase in a foreign country and thus complainant and his wife were compelled to spend a huge amount on the purchase of such articles.
"Moreover, complainant suffered inconvenience, harassment and mental agony due to loss of the bag for which he is entitled to be reasonably compensated, apart from the loss of his bag," the forum presided by Narendra Kumar said, directing the airline to pay Rs 50,000 to Delhi resident Balraj Taneja towards cost of articles he had to purchase in Milan and another Rs 40,000 as compensation and litigation cost. ...
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05:39 PM, Apr 15, 2013
Air India has been directed by a consumer forum in New Delhi to pay Rs 30,000 to a retired Vice Admiral as compensation for the airline's "casual attitude" towards in-flight services provided to him on an international flight to New York, USA. ...
05:06 PM, Mar 24, 2013
Reckitt Benckiser (India) Ltd has been directed by a consumer forum in New Delhi to pay compensation of Rs 10,000 to a man who was sold a bottle of antiseptic liquid Dettol that contained dead insects in it. ...
01:34 PM, Mar 10, 2013
A rehabilitation services company, which provides artificial limbs to amputees, has been directed by a consumer forum in New Delhi to pay Rs 4.46 lakh to a handicapped man for selling him a defective electric hand. ...
12:59 PM, Dec 07, 2012
New Delhi: Vodafone Essar Mobile Services Ltd has been directed by a consumer forum to pay Rs 5,000 as compensation to a subscriber for starting 'hello' tune service on his cell and charging him for it without his consent. Hello (or caller) tunes are songs or music that a person hears on calling a number on which this service has been activated. While also directing Vodafone to refund Rs 50...
03:32 PM, Oct 09, 2012
New Delhi: Air India has been ordered by a consumer forum to pay Rs 35,000 as compensation to a woman for demand of bribe from her son by its airport staffer to allow him carry extra luggage on his way to Singapore for studies. The forum ordered compensation for complainant Beena Shah saying that the demand of the bribe amounted to causing harassment to her as her son was entitled...
04:51 PM, Jul 31, 2012
Thrissur (Kerala): A Consumer Disputes Redressal Forum has issued a bailable arrest warrant against Janata Party president Subramanian Swamy in a case relating to alleged non-repayment of money deposited by an investor in 1986 by a company which he headed then. The warrant, issued by forum president Padmini Sadheesh on Thursday, directed Delhi Police to arrest and produce Swamy before the forum on or before April 2 next. According to...
06:05 PM, Dec 23, 2011
Thrissur: A bailable arrest warrant has been issued against Mukesh Ambani, Chairman and Managing Director Reliance Group of Industries by a consumer forum in Thrissur for failure to pay Rs 24,000 fine to a person who had purchased a mobile from a Reliance outlet in 2003. Ambani has to be produced before the forum by February 15 next year, said the order issued by forum President, Padmini Sudesh. The order...
08:21 PM, Dec 16, 2011
A consumer forum on Saturday held Nokia India Private Limited (NIPL) guilty of "unfair trade practice and deficiency in service". ...
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