Consumer Forum

  • Bags destroyed by rats during journey; Railways to pay Rs 15,000 August 28, 2014

    New Delhi: Indian Railways has been held deficient by a consumer forum here which directed it to pay Rs 15,000 compensation to a retired serviceman, whose bags were damaged by rats in a train. New Delhi Consumer Disputes Redressal Forum, presided by C K Chaturvedi,...
  • Consumer forum asks tailor to pay fine for causing mental agony by stitching loose pants January 6, 2014

    A tailor has been asked by a consumer forum in Indore to pay Rs 3,050 as compensation to a complainant for stitching two loose trousers, which were meant to be worn at a marriage function. The forum, in its order issued last week, has asked the tailor to pay compensation while...
  • British Airways told to pay Rs 90,000 for losing luggage April 15, 2013

    New Delhi: British Airways has been asked to pay Rs 90,000 as compensation to a passenger for losing his luggage in transit from Delhi to Milan. The South West District Consumer Disputes Redressal Forum noted that due to loss of baggage, the man had to purchase at huge cost articles of...
  • AI to pay Rs 30,000 to retd Vice Admiral for 'casual attitude' March 24, 2013

    New Delhi: Air India has been directed by a consumer forum in New Delhi to pay Rs 30,000 to a retired Vice Admiral as compensation for the airline's "casual attitude" towards inflight services provided to him on an international flight to New York, USA. The New Delhi District Consumer Disputes Redressal...
  • Dead insects in Dettol bottle, company to pay Rs 10,000 March 10, 2013

    New Delhi: Reckitt Benckiser (India) Ltd has been directed by a consumer forum in New Delhi to pay compensation of Rs 10,000 to a man who was sold a bottle of antiseptic liquid Dettol that contained dead insects in it. North District Consumer Disputes Redressal Forum observed that as the bottle...
  • Firm to pay Rs 4.46 L for selling defective prosthesis December 7, 2012

    New Delhi: A rehabilitation services company, which provides artificial limbs to amputees, has been directed by a consumer forum in New Delhi to pay Rs 4.46 lakh to a handicapped man for selling him a defective electric hand. The South West District Consumer Disputes Redressal Forum held the Indian office...
  • Vodafone to pay Rs 5K for starting hello tune without consent October 9, 2012

    New Delhi: Vodafone Essar Mobile Services Ltd has been directed by a consumer forum to pay Rs 5,000 as compensation to a subscriber for starting 'hello' tune service on his cell and charging him for it without his consent. Hello (or caller) tunes are songs or music that a person...
  • Air India to pay Rs 35,000 for bribe sought by staff July 31, 2012

    New Delhi: Air India has been ordered by a consumer forum to pay Rs 35,000 as compensation to a woman for demand of bribe from her son by its airport staffer to allow him carry extra luggage on his way to Singapore for studies. The forum ordered compensation for complainant Beena...
  • Arrest warrant issued against Subramanian Swamy December 23, 2011

    Thrissur (Kerala): A Consumer Disputes Redressal Forum has issued a bailable arrest warrant against Janata Party president Subramanian Swamy in a case relating to alleged nonrepayment of money deposited by an investor in 1986 by a company which he headed then. The warrant, issued by forum president Padmini Sadheesh on Thursday,...
  • Arrest warrant issued against Mukesh Ambani December 16, 2011

    Thrissur: A bailable arrest warrant has been issued against Mukesh Ambani, Chairman and Managing Director Reliance Group of Industries by a consumer forum in Thrissur for failure to pay Rs 24,000 fine to a person who had purchased a mobile from a Reliance outlet in 2003. Ambani has to be produced...
  • Customer wins case against Nokia June 20, 2007

    New Delhi: A consumer forum on Saturday held Nokia India Private Limited (NIPL) guilty of "unfair trade practice and deficiency in service". The order came after Delhibased Sameer Sharma filed a complaint that the mobile phone manufacturer had replaced his original handset, which had battery problem, with an "old and refurbished"...