Mumbai: Yashwantrao Chavan Maharashtra Open University (YCMOU) has launched a special programme to teach how to speak in English to the 5000 dabbawalas of Mumbai. A survey conducted by Forbes in 1998 shows only one error in 6 million transactions of Dabbawalahs. Dabbawalahs' organisation has received ISO 9001 certification in the year 2000 for their service to the nation. The Dabbawalahs, with their efficiency, also managed to catch England's Prince...


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