New Delhi: Low-cost airline SpiceJet has been directed by a consumer forum here to pay Rs 15,000 as token compensation to its passenger for serving him non-vegetarian food instead of vegetarian preferred by him. The South West District Consumer Disputes Redressal Forum held the airline deficient in service for mistakenly serving non-vegetarian sandwich instead of vegetarian, and also pulled up the complainant for claiming compensation of Rs 4.5 lakh, saying his demand "is motivated by greed".
"From bare perusal of the admission made by opposite party in their email of June 16, 2009 (to complainant) it stands proved the crew in the aircraft mistakenly served the complainant with non-vegetarian sandwich instead of vegetarian.. This lone fact is sufficient to constitute deficiency in service. The claim for exaggerated amount as compensation by the complainant is not commensurate with their (airline's) negligence. We find compensation of Rs 4.5 lakh claimed in the complaint before us is capricious and is motivated by avarice for undue enrichment," a bench presided by Narendra Kumar said.
The forum directed the airline to pay Rs 10,000 as "token" compensation to complainant BC Mathapati, a resident of Ghaziabad, Uttar Pradesh, along with Rs 5,000 as cost of litigation. Mathapati had alleged that when he had travelled on the airline from Bangalore to Delhi on June 8, 2009, he was served a non-vegetarian sandwich instead of the vegetarian food he had ordered and his religious feelings were hurt on eating it.
The airline admitted that non-vegetarian
09:20 AM, Jun 09, 2013
Bellary: A fire broke out in a pulses and spices godown in an industrial area in Bellary in the wee hours on Sunday. Electric short circuit was stated be the cause of the fire that broke out in the godown belonging to the firm Sai Balaji Cold Storage India Limited, fire force officials said. "Six fire tenders are still engaged in the putting out the fire that will take another...
04:16 PM, Jun 02, 2013
New Delhi: Many months ago we reviewed the Spice Stellar Horizon Mi 500 and found it to be right on price but wrong on weight. The phone was then launched for Rs 12,499. Budget Android smartphone prices have fallen since and the successor to the Mi 500 the Spice Stellar Horizon Pro Mi 505 is being launched at a price of Rs 8,499. In terms of specifications the phone doesn't...
05:40 PM, May 16, 2013
New Delhi: A move that was aimed at bringing down flying costs has taken a turn for the worse. Starting May 13, you might have to pay more to fly. Air India ,for instance, has reduced free check-in baggage to 15 kilograms from the earlier 20 kilograms. Effective from May 13, each extra kilogram above the free allowance limit will cost Rs 250. Tickets with the lowest fare will be...
09:09 AM, May 12, 2013
Mumbai: S Mobility recently launched the 5-inch Smart Flo Pace 2 Mi-502 in India. This dual-SIM smartphone runs on Android 4.0 Ice Cream Sandwich and is powered by a 1GHz dual-core processor. The phone is available for Rs 6,999. The device has only 512MB of RAM, so multitasking could lead to lags if you're using apps that use lots of resources. On the internal memory side, it has only 512MB...
05:25 PM, Apr 30, 2013
Mumbai: Shares in Jet Airways surged as much as nearly 20 per cent after Gulf carrier Etihad Airways said it is taking almost a quarter stake in Jet Airways at Rs 754.74, a 31.7 per cent premium to Jet's closing share price on Tuesday. Etihad will also invest an additional $150 million in Jet's frequent flyer programme and spend $70 million to buy Jet's three pairs of Heathrow slots through...
10:19 AM, Apr 25, 2013
New Delhi: With the phablet market heating up in India, Spice has launched a new smartphone - Stellar Pinnacle Pro Mi-535 - which has a 5.3-inch IPS LCD screen with a resolution of 960 x 540 pixels. The device is available for pre-booking on Saholic.com for Rs 14,990. The website says, the unit will be delivered in 7 business days. The Spice Stellar Pinnacle Pro Mi-535 is a dual-SIM Android...
02:27 PM, Apr 23, 2013
Former Spice Girl Emma Bunton has been named celebrity mother of the year in Britain, just days after her ex-bandmate Melanie Chisholm landed the same prize. ...
03:32 PM, Mar 08, 2013
International Women's Day got off to a flying start on Friday with private carrier SpiceJet's first flights of the day being operated by all-women crew, an official here said. The all-women operations included pilots, co-pilots, in-flight crew, staff at check-in counters, engineers and security, a company spokesperson said. ...
10:43 AM, Mar 08, 2013
Spice Girl Melanie Chisholm has been named Celebrity Mum Of The Year and said she was humbled to receive the honour. The 39-year-old mother of one said she felt like an "imposter" compared to the other heroes at the Tesco Mum Of The Year Awards, reported Daily Star. ...
06:05 PM, Mar 04, 2013
SpiceJet started it in January and now Jet and Indigo have followed the suit of slashing fares through promotional campaigns in a bid to attract more customers and tide over a seasonally slow month of March. And while the strategy has definitely got fliers excited, with the Jet Airways website reportedly crashing soon after the offer was announced, sources say the Aviation Regulator may not be as pleased. ...
11:03 PM, Feb 20, 2013
The war over air fares has intensified with all Indian airlines competing with each other to offer low ticket prices, as Air India also jumped into the fray. A day after Jet Airways offered 20 lakh seats at Rs 2,250 for travel till the year-end and all no-frill carriers - IndiGo, SpiceJet and GoAir followed suit, Air India on Wednesday evening launched special fares offering a discount of up to...
10:05 PM, Feb 20, 2013
With major carriers slashing airfares following Jet Airways' offering of 20 lakh seats at Rs 2250 for travel till the year-end, Air India on Wednesday said it might join the competition to bag more air travellers. However, the government did not expect the low fares to breach the lowest fare bucket given by the airlines to aviation regulator DGCA. ...
03:30 PM, Feb 20, 2013
Joining the low-fare war triggered by budget carrier SpiceJet in January, full service carrier Jet Airways on Tuesday announced special fares as low as Rs 2,250 for a single journey across its domestic network. The airline has put 20 lakh seats on over 450 daily flights across 57 destinations on sale, for six days effective February 19 under the offer, a Jet press release said. ...
09:02 AM, Feb 20, 2013
In a development that has serious portent for aviation security in India, almost three-fourths of airline and CISF personnel flunked a basic test conducted by the Bureau of Civil Aviation Security (BCAS) last month. ...
11:20 AM, Feb 10, 2013
Victoria Beckham may be a well regarded fashionista now but a lip ring that she wore during a performance in 2001 has helped her top the list of fashion disaster of the century ahead of Lady Gaga and Angelina Jolie. ...
02:21 PM, Feb 05, 2013
Jet Airways on February 1 reported a net profit of Rs 85 crore for the quarter ended in December 2012. The Naresh Goyal-owned company had reported a net loss of Rs 101.22 crore in the October-December quarter ended on December 31, 2011, Jet Airways said in a filing to the BSE. ...
04:46 PM, Feb 01, 2013
Expanding its international network, no-frill carrier SpiceJet is set to make its debut in the Chinese sky with the launch of its service from Delhi to southern China's Guangzhou city from February. SpiceJet would fly on Guangzhou-Delhi route four days a week and commercial flights on this route would commence from February 8, an airline spokesperson said, adding booking of tickets for the flights on the route are open. ...
07:09 PM, Jan 29, 2013
Spice has launched its new smartphone - Mi-530 - in India. The phone, which features a 5.3-inch screen with a resolution of 960 x 540 pixels, is available on Saholic.com for Rs 13,999. ...
11:52 AM, Jan 28, 2013
